About Balance
We're a new kind of non-profit-a company committed to developing balanced budgets with individuals and families to help them achieve their financial dreams
What we do
Our comprehensive financial counseling and education services can help people achieve financial independence. Whether it’s reducing debt, buying a home, retaining a home, or simply improving money management skills, we provide guidance every step of the way.
Our Vision
The most trusted source for financial advice in the nation, inspiring and empowering people from all walks of life to achieve their financial dreams.
Our Mission
Your financial guide dedicated to helping you balance lifes important decisions.
The Balance difference
Highest accreditations
Our counselors have the highest accreditations in consumer protection, legal policies, and debt management.
A lifetime of financial security
We focus on providing consumers with the financial education they need to handle life's financial challenges.
Objective, unbiased advice
We empower people through objective, unbiased knowledge, and one-on-one guidance.
Become a financial wellness partner with Balance
Providing financial wellness to employees and members is a win-win situation for today's companies. As a Balance Partner, you can offer one-to-one financial guidance helping employees and members feel financially fit—and that can result in positive effects on your business and have a big impact on your bottom line!
Partner with usHelping, counseling and transforming for more than 45 years
Balance is a non-profit service. We began our commitment to promoting financial wellness starting back in 1969 originally as the Consumer Credit Counseling Service of San Francisco (CCCSSF). Since then for more than 45 years, we've dedicated ourselves to providing money management education and assistance to local consumers. Since then, we've grown nationally through various partnerships with the financial services industry, government agencies, local charters, and corporations. Today, we are known as Balance and continue our commitment to educate, inform, and empower our clients to take control of their financial lives. Lastly, we are certified by HUD to provide comprehensive housing counseling services.
Trusted by
Annual report
Building a great company requires the synergy of a cohesive team of industry leaders and experts who love what they do. Read about what we've been doing.
View documentOur policies
Any consumer contacting Balance for counseling services will be provided service regardless of the language they speak. Whenever possible, a client will be paired with a counselor who speaks his or her language. If a client speaks a language other than those of our multilingual counseling staff, the AT&T Language Line will be contacted to schedule a translator for the time of the appointment. Balance will pay for the cost of the service.